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What is Revenue Growth Management Software?

What is Revenue Growth Management (RGM)? A strategic, data-driven approach to creating sustainable profitable growth.  RGM software helps companies continuously improve the customer experience, boost employee productivity, grow marketing ROI and optimize operations efficiency.  It helps managers increase profit per customer with AI by helping them identify growth barriers and realize growth opportunities.  The result - a measurable increase in customer loyalty, sales and margins. 

⚠️ Why Traditional RGM Falls Short

Most RGM platforms focus on predictive modelling around pricing, product mix, and promotions. While  valuable—they use historical data to make future guesses.

But here’s the problem: You can’t manage growth in real-time with yesterday’s data and no visibility into what’s happening on the frontlines. And, your not getting critical information about how your customers are feeling, how frontline teams are performing, or what operational issues are blocking sales right now.

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An effective Revenue Growth Management (RGM) system needs to provide answers to key business questions like:

  • What draws customers to our brand

  • How can we deliver more of what our customers want?

  • What’s frustrating customers and costing us sales?

  • How to increase profit per customer?

  • How to reduce costly turnover and boost frontline productivity

  • How  can we increase sales with personalization and RFM management?

  • Which promotions actually increase customer lifetime value?

  • How do we serve more customers without hiring more staff? 

  • How can lower the cost per transaction and increase profit per customer?

  • How can we innovate to achieve market domination?

AI-Driven Operational RGM: A Better Way to Grow

 

​DriveGrowthWith.AI is a revenue growth management  software platform (RGM) that helps retailers improve customer experience, boost employee productivity, grow marketing ROI, and optimize operational efficiency using real-time data and AI-driven insights.

 

Unlike traditional Revenue Growth Management tools that focus on pricing, assortment, and promotions, DriveGrowthWith.AI brings RGM to the frontlines — where the customer experience, employee execution, and operational efficiency drive growth.

We help managers get the right information at the right time, so they can fix problems fast and act on growth opportunities.  We give them access to "cutting edge" AI powered tools and advanced analytics for better decision-making in every role across the organization.  It includes: 

🔹 Real-Time Customer Experience (CX) Feedback

🔹 In-Store Customer Service Management

🔹 Employee Engagement & Productivity Management

🔹 Individualized Training with AI Avatar Coaching

🔹 Personalized Promotions with RFM Segmentation

🔹 AI Coaching for Operations Optimization

Our plug and play RGM platform gives you a complete picture of what drives growth and what holds you back.  It also gives you frontline management tools that help reduce the cost per transaction and increase customer life-time value.

 

Simple to Use. Powerful Results

  • Access to enterprise grade AI at a fraction of the cost

  • Easy to implement for immediate results

  • Simple for your team members to use

  • Connects CX + EX + Marketing + Ops

  • Focused on real-time growth recommendations

  • Built to measure growth in loyalty, sales and profits

Digital Engagement + AI Driven Performance Management

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CX & CRM

Review Management

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EX & ERM

Personal Action Boards

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Marketing ROI Management

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API Integrations

Dashboards & Analytics

AI Alerts & Coaching

Drive CX named by Gartner as thought leader in January 2021 CX report.

Drive CX | TXM Data Platform

Drive CX | Experience Management Platform (XM)

Our database gets all your customer, employee, marketing and sales data in one place. 

Customer Experience and Relationship Management (CX/CRM)

Make it easy for customers to tell you what they think.

 

Feel confident you are delivering the  products, service and brand experience they want.

Employee Experience and Relationship Management (EX/ERM)

Alert managers to poor experiences in real-time.

 

Flag action to  immediately solve problems, before they impact the bottom line. 

Marketing Relationship and ROI Management 

Segment customers into buying groups. 

Personalize marketing communications to increase customer visits and spend. 

Performance Alerts and  KPI Management 

Track key performance indicators by role. 

Make recommendations to build brand loyalty, increase sales and optimize operating margins.  

Drive CX | Digital Engagement Apps

Our digital apps to connect  you with customers and teams in real-time on the frontlines. 

Our job?

Empower teams to create amazing customer experiences. 

Your  job?

Watch your sales and profits grow.

 “A 5% increase in customer retention can result in up to a 95% increase in profits.” (Bain & Co)
 
“If you look after your staff, they’ll look after your customers. It’s that simple.” (Richard Branson)

Let’s Work Together

Let's explore how TXM can drive sales and profits in your business. 

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