Build trust, loyalty, and repeat visits.
Pharmacy Customer Engagement and Relationship Management
Start by making it easy for your dispensary customers to book clinical services online. Empower your pharmacists to spend more time delivering services with clinical services communication management. Show your customers you care by reminding them of appointments and sending valuable health-related information. Make sure your customers feel safe and supported by getting feedback after every clinical services visit.
Engage customers while they wait for orders
Connect your retail sales data to your customer profiles. Send personalized, targeted marketing campaigns based on customer sentiment, demographics, and purchase behaviours. Increase visit frequency, average basket, and customer lifetime value with special offers. Use retail offers to drive more business to your dispensary to optimize sales and profits. Build a caring community of team members that keep customers coming back.