Build loyalty with personalized healthcare and retail offers.
More and more pharmacists are feeling overwhelmed with administrative work. Spend more time in front of patients. Empower customers to book clinical services online and automate communications. Get feedback after every clinical visit. Makes it easy for pharmacists to personalize health care.
Cross promote retail and pharmacy products and services with personalized communications. Use retail engagement to drive repeat return dispensary visits.
Unify E-commerce and In-store operations.
Unprecedented pressure to reduce the costs of service, while creating a more personalized customer experience is a challenge.
Retailers need to find ways to unify e-commerce and in-store operations to optimize retail service and profits. Understand why your customers choose you over your competitors.
Cross sell products and up-sell to increase visit frequency and basket size. Spend less time analyzing reports with operational insights, alerts and recommended actions sent to your phone.
Know how to attract, coach and keep great employees. Reduce costly staff turnover.
Full-service & Quick-service restaurants.
Paper guest comment cards have traditionally been the way restaurants collect guest feedback. Nowadays, they are largely ignored. In today’s highly competitive restaurant environment with shrinking margins, it’s essential that restaurants understand their customers and respond to their needs. Drive CX helps restaurants stay on top of changing dining trends and ahead of the competition.
Build your brand with customer feedback
Whether you provide taxi rides, home maintenance, automotive or spa services – make sure every service interaction builds your brand.
Make it safe for your customers to give you honest feedback, in real-time. Don’t rely on post-service emails that get lost in a sea of other emails.
Let your customers help you improve your service operations and keep them coming back for more. Share feedback with your service teams as a coaching opportunity