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Session 1:  Revenue Growth Mastery Program

Turn Customer Feedback into More Sales

Next Session:
Friday, Dec 13, 2024
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An exclusive 90 minute mastermind for growth focused executives who want to position themselves as market leaders and create a sustainable growth momentum with powerful growth principles and a proven step-by-step growth management system.

What you will learn. 

Learn to manage brand experiences in real-time. Send offers that bring customers back. Uncover hidden operational issues that cost you sales. Dramatically increase visit frequency, recency and customer lifetime value.


By then end of this mastermind, you will know how to: 

Real-Time Customer Feedback Management: Create a comprehensive real-time feedback management system that uncovers hidden problems and growth opportunities, integrating it seamlessly into your growth strategy.

Innovate for Value and Growth: 

Tranform your brand growth strategy into customer value-driven innovations that drive cost efficiencies.

Build an Unstoppable Growth Momentum:· 

Learn a step-by-step management system for accelerating growth that helps you predictably meet or exceed growth targets with less stress.

Walk Away with A Growth Action Plan: 

Leave with a prioritized action plan and a clear brand growth vision statement to take your sales, marketing and operations to the next level.

RadicalRetailGrowthMastery

RadicalRetailGrowthMastery

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SESSION HIGHLIGHTS:

✅  Amazon’s Growth Playbook: Dive into the heart of Amazon’s powerful growth principles and management framework that made them a global leader and create your own unfair advantage.

✅  Lessons from Other Brands’ Failures: Learn how to avoid common pitfalls that have derailed growth initiatives at even the most iconic brands.

✅  Blueprint for Growth: Access a step-by-step easy to implement system for growing customer loyalty, frontline team engagement, sales and margins.

✅  Transformational Relationship Management Strategies: Align your head office strategy with frontline execution driving engagement and unshakeable customer loyalty.

✅  Hands On Exercises: Participate in highly interactive exercises and peer discussions that will help inspire you to innovate and use technology for “breakthrough” customer experiences.


✅  Innovation Labs: See real life examples of how those exercises can transform your brand strategy into a competitive edge with cutting edge digital engagement and AI driven applications.

✅  Ongoing Support: Access to private growth consultation and an exclusive peer group to share resources and get feedback on your brand growth plan, so you can feel 100% confident in your success.

Meet Your Facilitators

Dale Dubberley

Dale Dubberley
CEO, Drive CX
Author: Radical Retail Growth

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Lauren D. Brownstone

Founder and Principal

Heartwise Development Services 

Author: Enabling Enablement

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Lauren is a master at enabling extra-ordinary organizational reformation.

 

Widely considered an all-important function in organizations today, enablement is largely misunderstood. Company leadership does not understand how to partner with or support enablement to meet target business outcomes, and enablers typically lack the learning background necessary to consistently facilitate behavior change.

 

Lauren has written the quintessential guide to making widespread change in your organization.  She covers everything you need, from the basics of how enablement works  - to how to partner within the business - to how to strategically enable and scale communication, collaboration and innovation to ensure there are no road blocks to sustainable growth.  

Join our community of growth leaders, for the latest growth tips and technology trends!

Drive CX

3200-650 West Georgia Street, Vancouver, BC, Canada V7W 2K6 

Tel: 1-855-281-2005   |     info@drivecx.com

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