XM Blog 

5 Top Trends in Retail Brand Experience Management that you need to know to stay competitive.

A blog on how robotics and AI are transforming Retail B2C Logistics for operations efficiency and a better customer experience.

Maintaining excellent customer service in the face of rising labor costs, high turnover, and staff shortages is becoming increasingly...

Have you ever walked into an ice cream shop been overwhelmed with all the choices. Is this a bit like you in your business? ​Are you...

5 ways to foster a great workplace culture that makes it easy to attract and keep great people. Measure your success with your ROR score.