Our job? Help you create amazing customer and workplace experiences.
Real-time, Customer Experience Engagement
“A 5% increase in customer retention can result in up to a 75% increase in profits (Bain & Co).”
Get your customers back more often
One-click feedback and loyalty engagement at point of pickup or payment.
- Customer feedback after every transaction.
- Good reviews shared on social sites.
- Managers quickly solving problems as they happen.
- One-click loyalty marketing and rewards enrollment.
- Real-time customizable emails/ texts with “come back offers”.
Optimize your labor spend
Attract, coach and keep great staff.
- Teams share ideas on how to improve their store performance.
- Employee pulse checks keep managers in line with their teams.
- Dynamically prioritized tasks optimize employer productivity.
- Peer recognition and manager rewards reduce turnover.
- Performance benchmarking help managers develop strong teams.
- Real-time feedback and digital coaching improve performance.
Maximize your marketing ROI
Increase customer loyalty, visits and spend.
- Build customer profiles with experience, purchase and marketing data.
- Know who your most valuable customers and how to keep them loyal.
- Dynamically segment customers to increase visits and spend.
- Easily manage permissions to send automated emails and text.
- Connect new customers and automated personalized marketing campaigns.
- Track marketing ROI by customer, store and campaign.
Capture feedback across multiple channels