Increase profits by 20% with
instant, actionable customer feedback

Customer experience management at point of sale.

 “A 5% increase in customer retention can result in up to a 75% increase in profits (Bain & Co).

Build customer loyalty

Delight happy customers. Turn unhappy customers into fans.

  • Make it easy for customers to give honest feedback.
  • Alert managers to poor experiences in real-time.
  • Solve problems before customers leave.
  • Thank customers with special offers.
  • Grow customer lists and build loyal relationships.

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Drive CX Customer Experience Feedback

Improve team productivity

Engage your employees and transform operations.

  • Find out what stops teams from delivering with excellence.
  • Flag actions to improve operations
  • Optimize and benchmark team productivity
  • Keep your best team members longer.

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Increase marketing ROI

Do more of what works. Keep customers choosing you!

  • Build brand equity by managing customer lifetime value.
  • Send personalized, intelligent marketing offers. 
  • Know which promotions bring customers in the door. 
  • Track marketing channel performance.               

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What's your ROI on Customer
Experience Management?

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Capture feedback across multiple channels

WEBSITE

EMAIL

TABLETS

PAYMENT DEVICES

MOBILE APPS

“For the first time, I know what our guests are saying about us in real time.”

“This software really works and delivers great data to make decisions with every day! Each platform of this management suite has been thoroughly thought through with a restaurateur driving the development. They have it figured out!”

Kelly Gordon, CEO, Romer’s Burger Bar

 

Solutions for your Industry

Engage your customers and unleash the power of your teams.