AI Powered Revenue Growth Management Toolkit for Retail CROs and Growth Managers
All-in-One, Plug-and-Play Growth Management Platform with Real-Time Experience Management, Data Driven Direct Marketing & AI Powered Performance Optimization
✅ Strategy ✅ Software ✅ Services
Drive CX named by Gartner as a thought leader for connecting companies to their customers and teams in real-time on the frontlines.
Are you asking yourself, how can I . . .
Increase customer return visits?
Serve more customers with lower labor costs?
Reduce the high cost of employee turnover?
See more sales from promotions with less discounting?
Improve operations efficiency for better operating margins?
Harness the power if AI to grow sales and profits?
THE ANSWER - YOU NEED A GROWTH MANAGEMENT SYSTEM
We don't charge for software - we charge for results!
We'll set growth goals together, if we don't achieve them, you don't pay
We Get It - It's a Jungle Out there!
At Drive CX, we understand the challenges retailers face with fierce competition, dwindling margins, and market volatility.
How We Help.
Our mission is to help CEOs, CROs, COOS and other growth focused retail executives meet and exceed their growth targets with proven, high impact growth principles and step-by-step management frameworks that consistently deliver above industry standard growth, in both sales and margins.
We Make it Easy
Our comprehensive Retail Growth Mastery Roundtables guide C-suite executive step-by-step through the process of creating and executing on a brand growth strategy that helps them build loyalty with "breakthrough" customer experiences. Our unique “Relationship Growth Management Flywheel” methodology is a proven system that delivers predictable, sustainable growth.
Take Back Control
Drive CX growth management platform levels the playing field with real-time experience management and a data driven direct response marketing engine that POWERS your brand growth strategy to drive sales and profits.
Protect Your Most Valuable Assets
Build a fence around your customers and keep customers loyal to your brand. Keep valuable frontline team members longer. Leverage AI to alert managers to problems and opportunities and keep your customers choosing you!
Get More from Your Technology Investment
The best part - you can leverage customized, cutting edge digital engagement and AI technology without needing an in-house team of programmers and AI specialists to support. And, you can "hit the ground running" without constantly chasing the technology bus.
Here is what you can expect, within the first 3 months . . .
Stop Losing Customers: Identify and resolve issues in real-time, before you lose customers and sales. Raise your NPS by up to 150%.
Boost Customer Visit Frequency: Send manufacturer-backed “come back offers” at checkout or immediately after customer service for a 10% or more increase in visit frequency..
Build Strong Loyal Bonds: Get 25% more customers into your loyalty and rewards programs with one-tap enrolment, so you can stay “top of mind”.
Serve More Customers For Less: Beat rising labor costs on the frontlines. Deliver a better customer experience with digital self-service and AI assisted customer service management.
Get The Best From Associates: Empower your frontline teams with a culture of communication, collaboration and innovation. Increase associate productivity by up to 23% with personalized coaching.
Attract New Customers: Get up to 1,000x more glowing reviews and “live stream” them on your website to attract new customers.
Turbo Charge Your Marketing Returns:. Deliver targeted promotions that generate up to 25% more sales from promotions without sacrificing margins.
Optimize Your Operations: Get AI generated alerts to changes in growth trends and performance issues, without needing to hire an AI or data analytics team. Priceless!
Are you ready to dominate your market?
If you are ready to take back control of your customers, we’re ready to give you the growth tools you need to create your own “unfair competitive edge” and WIN market share!
Contact us today to get started!
5 Powerful Steps to Drive Revenue Growth
Step 1
AN UNBEATABLE
BRAND STRATEGY
Create a winning brand strategy. Plan HOW to put the WOW in your brand experience.
Step 2
TRANSFORM FEEDBACK INTO SALES
Grow brand loyalty with realtime feedback, "come back" offers and one-tap loyalty signup.
Step 3
GET THE BEST FROM YOUR ASSOCIATES
Solve problems before you lose customers. Engage teams in an exceptional brand experience.
Step 4
TURBO CHARGE PROMOTIONS
Create highly effective personalized promotions that maximize sales and minimize discounts.
Step 5
GROW YOUR PROFIT MARGINS
Harness the power of AI with performance alerts and recommended actions for driving brand growth.
Unlock the Secrets of Exponential Retail Growth
Learn how the top 1% of brands create breakthrough experiences that drive exponential growth.
This book is your step by step for how to create a retail brand so strong, you'll never have to worry about competitors “eating your lunch” again.
If you are a forward thinking CEO, CRO or other growth minded C-suite executive seeking innovative strategies to stay ahead of competitors and drive sustainable growth in a changing market, this is for you.
Leverage a transformative leadership style to build fanatical brand loyalty and a strong connected company culture. Align your teams and feel 100% confident in your strategic decisions.
SEND TO A COLLEAGUE
If you know of someone who could benefit from this book
There is lots of experience management software out there. So why us?
What Makes Us Different
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An Easy 5 Step Process: We'll walk you through a 5 step process for driving predictable, sustainable growth for your company with software and consulting services that are GUARANTEED to give you results or you don't pay.
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Plug-and-Play Growth Management Platform: Our user-friendly platform is modular so you can use what you need today to build your growth management flywheel step by step, when you are ready.
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Fast access to Cutting Edge Technology: You could spend a couple of years and spend a lot to build out your own growth tools, or you can leapfrog ahead of your competitors and start realizing growth almost overnight.
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Customizable Applications: Our low-code, no code customization means that your growth solution is unique to you, with including custom branding, without expensive custom coding.
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Immediate Results: It's easy to get started managing customer relationship in real-time. Just"drag and drop" 2 images, choose your "come back" offers, select your questions to get 1 in 4 customers telling you what they love and what to fix.
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Get More from Your Technology Spend: Eliminate software redundancies with a comprehensive solution with all of your growth management data in one place. Get real-time customer feedback, employee engagement, marketing personalization and AI assisted performance in one powerful, expandable growth management system.
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Get the AI Advantage: Managers don't have to spend hours analyzing reports. Get AI-Driven deep Insights into customer buying behavior, team productivity, and unrealized sales opportunities. If you don't have an AI or data analytics team, you won't need one. If you have one already, we'll help them deliver the support managers need for peak performance!
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Integrated Communications: Break down communications barriers between customer and teams, across management silos and between head office and the front lines. Ensure easy, seamless communication across your organization.
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Pro-active Focus on Growth: We provide tools to anticipate and address issues before they impact your sales, margins, and market share. Don't let your competitors get their growth flywheel spinning before you do!
Ask yourself these questions
✅ Do you know why your customers chose your brand over others?
✅ Can you say with 100% confidence that every customer leaves happy?
✅ Are you getting the best from your employees, or are they just "showing up"?
✅ Do your promotions predictably increase sales without excessive discounts?
✅ Do your managers feel empowered with performance management tools?
If you answer is a resounding YES! Congratulations, you are fully realizing your return on relationships.
If not, we can help you with a step by step approach to achieving increased customer lifetime value, reduced employee turnover and more efficient operations.
Complete a short questionnaire to calculate your ROR score. You'll get a report that shows you where your relationship management is strong and what opportunities you may be missing to strengthen brand loyalty and grow sales and profits.
Assess your Revenue Growth Management effectiveness with your "Return on Relationships Score" and report.
What does our revenue growth toolkit include?
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On-Line Order Pickup Management: To alert customers when their orders are ready and alert order pickup desks when customers arrive.
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Customer Service Communications Management: Serve more customers with self-serve options to find products in stores and connect with department associates that are available to help.
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Realtime Feedback: Email or text comment card after checkout, customer service or product pickup with "come back" offers, loyalty signup and product or event advertisements.
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Store Manager Alerts: Text store managers when there is a customer service or operations issue before you lose customers and sales. gives you brand insights you need to build loyalty and sales.
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Team Communication App: Find out what your frontline teams know about your customers and operations. Engage them in improving productivity and turn them into brand ambassadors.
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Personalized Marketing: Automatically segment customers into buying groups and send highly targeted offers to get more sales with less discounting with higher promotion ROI.
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AI Driven Performance Coaching: Optimize operations by spotting problems, delivering more of what your customers and improving productivity with dynamic "intelligent" team training.
Realize your "Return on Relationships" (ROR)
by connecting with your customers and teams on the frontlines
TM
Revenue Growth Management Growth Flywheel
1. Connect with Customers
Get feedback in real-time. Send “come back” offers to increase return visits. Promote good reviews. Build loyalty marketing enrolment
Learn more about
Customer Experience Management
4. Optimize Operations
Multiply your margins with AI assisted performance management and KPI alerts.. Prioritize actions with digital coaching.
Learn about KPI Alerts
Key Performance Indicators
2. Engage Employees
Resolve problems as they happen. Know how to attract and keep great staff. Engage teams in creating amazing experiences.
Learn more about
Employee Experience Management
Communicate, Collaborate, Innovate
Drive CX is a Revenue Growth Management Platform with experience management tools that help you:
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Keep customers choosing you over your competitors by acting on customer and employee feedback in real-time.
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Improve staff retention by engaging frontline teams and turning them into brand ambassadors.
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Increase customer visit frequency with realtime offers at point of payment and personalized promotions.
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Optimize operations and margins with team performance benchmarking, digital coaching and team productivity tools.